FAQ
How Register Your IP Address\Network To Access SettlementOne From New Location
When you are working away from the office, you will need to register your new IP address with CreditPlus(Now Xactus) before you can access CreditPlus(Now Xactus) services. Open your web browser and go to https://credit.settlementone.com/ Login with ...
Set up a Microsoft 365, Exchange email in the iOS Mail app
Go to your iPhone or iPad's Settings > scroll down and tap Accounts & Passwords > Add Account. Note: If you're on iOS 10, go to Mail > Accounts >Add Account. Select Exchange. Enter your AMC email address and a description of your account. Tap Next. ...
ERROR - TERMS_OF_LOAN / LIEN_PRIORITY_TYPE
DU Error: Submitted Loan has Errors -------------------------------------------------------------------------------- Loan Application Data Errors -------------------------------------------------------------------------------- ERROR - TERMS_OF_LOAN / ...
Settlement One Contact Sheet.
Contact Sheet Support Issue Contact 800-340-2009 Notes Training Amber Moreno x3393 Amy Hernandez x3369 accountservices@settlementOne.com Primary contact for first 90 days for Encompass assistance, log-in issues, and credit report ...
How to export a Fannie 3.2 file from encompass
Within a loan, goto the Services tab and click on the Access Lenders button. In the pop up window, choose "Export file to other partners" and hit the Continue button. In the save screen, choose the destination for the file and give it a name. In the ...
AMC Loan Monitor
AMC Loan Monitor The purpose for this loan monitor is to gain insights and observe key information on a loan quickly. There are multiple sections, categorized by key dates, compliance, LE, CD, needs, assets, income, underwriting and the story of the ...
Setting Default Programs in Windows (mail & web browser)
Setting the correct Default Programs on your windows pc will ensure best compatibility with your day to day activities in the workplace. Some services and websites will ONLY work on specific browsers and Encompass specifically needs to have Outlook ...
MAVENT Fail after CD for under-disclosing Interest Payments over the life a loan CONV\PMI\Second Home or Investment
If you receive a similar error (See Below) that you can not attribute to any fees not being included in the APR and your loan is CONV, Second Home or Investment, with PMI, you need to manually enter the months of required PMI. ...
Sending a Fax
Instructions for Sending Email to Fax To send an email to fax on your Jive system follow the instructions outlined in this section. To Field [FaxNumber]@alamedamortgage.fax.onjive.com FaxNumber is the destination fax number. Subject Line 286353837 ...
AMC Expense Report
See Attachment
Mortgage for a Purchase with no Realtors (For Sale By Owner (FSBO)) will not let you complete the "Processing" Milestone without completing the Agent's contact information.
Issue: Mortgage for a Purchase with no Realtors (For Sale By Owner (FSBO)) will not let you complete the "Processing" Milestone without completing the Agent's contact information. Resolution: If you Borrower is involved in a FSBO and there is not a ...
How To Change Your Fannie Mae DO Password in Encompass
Commonly confused with DU, this is where you can update your DO password in Encompass. Every 90 days your password expires. Please see you are new password below Sample Password: XXX@#### Go to “update DO Settings” in Encompass to update you ...