Contact Sheet
|
Support Issue |
Contact 800-340-2009 |
Notes |
|
Training |
Amber Moreno x3393 Amy Hernandez x3369 accountservices@settlementOne.com |
Primary contact for first 90 days for Encompass assistance, log-in issues, and credit report questions. |
|
General Support |
800-340-2009 opt 3
|
Questions on credit reports, unlock user IDs, general assistance. |
|
Supplements |
800-340-2009 opt 3
|
Check status and provide needed information for supplements. |
|
Rapid Rescores |
800-340-2009 opt 3
|
Check status, needed documents, etc. |
|
TRV/4506-T Questions |
800-340-2009 opt 3 taxorders@settlementOne.com |
Contact for questions on TRV/4506-T orders. |
|
Flood |
800-340-2009 opt 3
Service Links: 800-447-7893 opt 1 |
Contact for questions on flood orders placed in our platform.
Please contact Wolters Kluwer directly for flood reports ordered with Vendor through Encompass. |
|
VOE |
800-340-2009 opt 3
|
Contacts for questions on VOE orders. |
|
Operational Escalations |
Annette Romero X4921 |
Escalations on all service related issues |
|
Account Management and Relationship Contacts |
Andre Roundtree x7279
|
Service related issues and general questions about new products and services.
|