Setting Default Programs in Windows (mail & web browser)
Setting the correct Default Programs on your windows pc will ensure best compatibility with your day to day activities in the workplace. Some services and websites will ONLY work on specific browsers and Encompass specifically needs to have Outlook set as your default mail app to send mail.
Here is how to set your Default Programs in Windows.
Hit the start menu button in the bottom left of your screen
Start typing "Default Programs" and eventually your destination will show up at the top of the list.
Inside the red boxes are the areas to make sure you have the correct settings click on the items to change if needed.
Your default Email client should be "Outlook 2010, Outlook 2013, or Outlook 2016" If you have more than one of those items, choose the latest one available.
Your default web browser should be Internet Explorer.