Voice Mail

Voice Mail


Access Voicemail

Internal Phone

Access your voicemail from your phone:

  1. Dial *99 or press the Messages button (depending on the phone model, this button may have an envelope icon on it).

  2. Enter your password (default 0000).

Access your voicemail from someone else's phone:

  1. Dial *98.

  2. Enter your extension.

  3. Enter your password (default 0000).

Access someone else's voicemail from your phone:

  1. Dial *98.

  2. Enter the extension.

  3. Enter the password (default 0000). 

Remote Phone

Access your voicemail from outside of the system:

  1. Call your office phone number.

  2. Press * when you hear the voicemail prompt begin.

  3. Enter your password (default 0000). 


Change Voicemail Password

  1. Access your voicemail following the steps above.

  2. Press 0 for Mailbox Options.

  3. Press 5 for Change Password.

  4. Enter your new password.

Voicemail Greetings

Greeting Types

  • Unavailable Message: This is the default greeting used for your voicemail.

  • Temporary Message: When recorded, this message will override any other voicemail greetings you have recorded. In order to remove a temporary greeting it must be deleted.

  • Busy Message: This greeting is not used by default, but can be configured for use in a dial plan.

Change Voicemail Greeting

  1. Access your voicemail following the steps above.

  2. Press 0 for Mailbox Options.

  3. Record the desired message:

    1. Press 1 to record your Unavailable Message.

    2. Press 2 to record your Busy Message.

    3. Press 3 to record your Name.

    4. Press 4 to record your Temporary Message.

Delete a Temporary Greeting

  1. Access your voicemail following the steps above.

  2. Press 0 for Mailbox Options.

  3. Press 4 for Temporary Message.

  4. Press 2 to delete your Temporary Message.


    • Related Articles

    • Sending a Fax

      Instructions for Sending Email to Fax To send an email to fax on your Jive system follow the instructions outlined in this section. To Field [FaxNumber]@alamedamortgage.fax.onjive.com FaxNumber is the destination fax number. Subject Line 286353837 ...

    • Set up a Microsoft 365, Exchange email in the iOS Mail app

      Go to your iPhone or iPad's Settings > scroll down and tap Accounts & Passwords > Add Account. Note: If you're on iOS 10, go to Mail > Accounts >Add Account. Select Exchange. Enter your AMC email address and a description of your account. Tap Next. ...

    • Setting Default Programs in Windows (mail & web browser)

      Setting the correct Default Programs on your windows pc will ensure best compatibility with your day to day activities in the workplace. Some services and websites will ONLY work on specific browsers and Encompass specifically needs to have Outlook ...

    • FHA Connection Registration

      1.       Go to FHA Connection Welcome page 2.       Click “Registering and New User” (shown below) 3.       Click the third bullet point: Standard User Registration form 4.       Enter the following required fields: name, phone number, mother’s ...

    • Instructions for new VA Portal

      All external users need to sign up for an account with ID.me via AccessVA. You only need to do it once and thereafter use your login credentials – email and password to login. You will need your current WebLGY user name and password before you begin. ...