How to send your borrower a request to pay for their Appraisal via credit card.

How to send your borrower a request to pay for their Appraisal via credit card.

  1. Open your loan and go to the "Borrower Summary (Alameda)" form.  On the right side you will find a pink button in the orange 'Document Tracking" section. (See Image Below).


  1. Click on the button ("Send Borrower Appraisal Payment Email." to launch a pre-formatted Outlook email.
    The email will be addressed to the borrower, LO, and LP.  

 

 

  1. Please direct your borrower to read the document completely and then click on the link to go to our "Secure" credit card payment site.  As you can see, we will pre-populate a few fields for the borrower:

    • Loan Number
    • First and Last Name
    • Amount to be Authorized