Error in OB

Error in OB

1.  Make change request.
2. Mark note for the duration of the extension.
3.. Make sure that you have a selected who the extension should be charged to.
Options: Branch or Borrower

    • Related Articles

    • How to access Optimal Blue(OB) \ Product and Pricing

      To ensure data integrity, we will be changing the way some of you are accessing OB from Encompass.  You will no longer be able to go directly to “Services” (Image #1) or use the “Search for Product and Pricing” (Image #2) option found on the lock ...
    • Error code LP53

      If you receive this error code you need to follow these instructions accordingly.  Go to the VOL in forms and look to make sure the account types are labeled correctly such as these two 0 month payments that need to be marked as collections. Then ...
    • Requesting Borrower Cert and Authorization for Esign Request or Print Function

      1. Access Efolder 2. Request Button 3. Add button 4. Add Disclosure Borrower's Certification 5. Send depending on objective Print Function.  1. Print option once loan is pulled up on Encompass. 2. Find document in custom forms tab in print section  
    • Credit Request Upgrade

      If you receive the following message then a credit report was ran that either didn't reflect the spouse or additional person on the loan. This issue with credit report request is just due to having more then one borrower on the loan in tandem with ...
    • ERROR - TERMS_OF_LOAN / LIEN_PRIORITY_TYPE

      DU Error: Submitted Loan has Errors -------------------------------------------------------------------------------- Loan Application Data Errors -------------------------------------------------------------------------------- ERROR - TERMS_OF_LOAN / ...