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How to access Optimal Blue(OB) \ Product and Pricing
To ensure data integrity, we will be changing the way some of you are accessing OB from Encompass. You will no longer be able to go directly to “Services” (Image #1) or use the “Search for Product and Pricing” (Image #2) option found on the lock ...
Error code LP53
If you receive this error code you need to follow these instructions accordingly. Go to the VOL in forms and look to make sure the account types are labeled correctly such as these two 0 month payments that need to be marked as collections. Then ...
Credit Request Upgrade
If you receive the following message then a credit report was ran that either didn't reflect the spouse or additional person on the loan. This issue with credit report request is just due to having more then one borrower on the loan in tandem with ...
Requesting Borrower Cert and Authorization for Esign Request or Print Function
1. Goto the eFolder 2. Make sure to NOT click on any of the document buckets, go straight to step 3 3. Click on the "Request" button on the top right. 4. Click on the "Add" button that is next to the "Preview" button. 5. Scroll down to find ...
ERROR - TERMS_OF_LOAN / LIEN_PRIORITY_TYPE
DU Error: Submitted Loan has Errors -------------------------------------------------------------------------------- Loan Application Data Errors -------------------------------------------------------------------------------- ERROR - TERMS_OF_LOAN / ...